Conditions of Use

Welcome to our online store! SWISSCANONICACATERING (registered in Dubai under the name “Canonica Restaurant & Catering LLC” and part of the Swiss Canonica Group, hereafter referred to as “SWISSCANONICA”)and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

IMPORTANT CONDITIONS AND NOTICES
Food Allergy Notice

We do not serve peanut products in our school meals, but we cannot guarantee that foods we purchase have not been in contact with nuts during manufacturing. Additionally, our kitchen may offer products with peanuts, tree nuts, soy, milk, eggs and wheat. While we take steps to minimize the risk of cross contamination, we cannot guarantee that any of our products are safe to consumer for people with peanut, tree nut, soy, milk, egg or wheat allergies.

Menu Changes

Please note that meals may change due to availability and/or quality of ingredients. We will do our best to provide the selected menu, however the quality of the ingredients and the final meal is of primary importance. Our chef may substitute ingredients or menu items without prior notice.

Cancellation and Refund Policy for Semester and Yearly Package

To limit food waste and to keep prices affordable, parents will be asked to select student’s menu in advance. However, we understand that circumstances may change; if you need to cancel your child’s meal plan, please send a request via inquiry@swisscanonica.ae so that we can assist you. All refunds requests made in person or via phone will not be considered. Cancellation notice for Semester or Yearly Canteen Meal Plan is 15 days.

A management fee of 25 AED will be charged (an additional 20 AED will be charged if the refund is made by bank transfer)

PRIVACY

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit SWISSCANONICA or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of SWISSCANONICA or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of SWISSCANONICA, with copyright authorship for this collection by SWISSCANONICA, and protected by international copyright laws.

TRADE MARKS

SWISS CANONICA’s trademarks and trade dress may not be used in connection with any product or service that is not SWISSCANONICA’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits SWISSCANONICA.All other trademarks not owned by SWISSCANONICA or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by SWISSCANONICA or its subsidiaries.

LICENSE AND SITE ACCESS

SWISSCANONICA grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of SWISSCANONICA. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of SWISSCANONICA. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of SWISSCANONICA and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing SWISSCANONICA’s name or trademarks without the express written consent of SWISSCANONICA. Any unauthorized use terminates the permission or license granted by SWISSCANONICA. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of SWISSCANONICA so long as the link does not portray SWISSCANONICA, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any SWISSCANONICA logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. SWISSCANONICA and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. SWISSCANONICA reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant SWISSCANONICA and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant SWISSCANONICA and its associates and sublicenses the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify SWISSCANONICA or its associates for all claims resulting from content you supply. SWISSCANONICA has the right but not the obligation to monitor and edit or remove any activity or content. SWISSCANONICA takes no responsibility and assumes no liability for any content posted by you or any third party.

PRODUCT DESCRIPTIONS

SWISSCANONICA and its associates attempt to be as accurate as possible. However, SWISSCANONICA does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by SWISSCANONICA itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY SWISSCANONICA ON AN "AS IS" AND "AS AVAILABLE" BASIS. SWISSCANONICA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SWISSCANONICA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SWISSCANONICA DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM SWISSCANONICA ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SWISSCANONICA WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW AND DISPUTES

These Terms will be governed by and interpreted in accordance with the laws of the State of Dubai UAE, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Dubai UAE for the resolution of any disputes.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Refund policy, posted on this site. These policies also govern your visit to SWISSCANONICA. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

QUESTIONS

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu.